F.A.Q (Frequently Asked Questions)
What delivery option is available for me?
How Fast Can I Get My Products?
How much is my shipping costs?
Do you send out product to our country?
Could I combine shipping?
How do I change my shipping method and address?
How to track my items?
Why my tracking No. is invalid?
What notice should I know when receiving my items?
How about Customs Clearance?
Customs Clearance
Tips of using our web
Tips to reduce my bank transfer fee and paperwork
Payment Notice
Payment Methods
Repair Policy
Warranty
Refund policy
Returning for replacement
Return Policy
Can you keep my personal and business information safe?
How to contact our after-sale service department?
Please click on a topic from the list below - the help for that topic will then appear on the right-hand side of the page.
We hope the information here will answer your question, but you can also email us (Calls cost 10p per minute from BT landlines but will vary depending on your phone company or if using a mobile).
If you have other questions, Click here Submit a Question at Feedback.