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F.A.Q (Frequently Asked Questions)

Please click on a topic from the list below - the help for that topic will then appear on the right-hand side of the page.

We hope the information here will answer your question, but you can also email us  (Calls cost 10p per minute from BT landlines but will vary depending on your phone company or if using a mobile).

If you have other questions, Click here Submit a Question at Feedback.